Comments on: Review: Arnold’s

By: Ronda Androski

Ronda Androski — Mon, 11 Jan 2010 17:57:18 +0000

Les,
If you would like to talk about this further please contact me at 513-421-6234. If I am not available please leave a message and I will contact you back.
In respect to the owner of this blog, it was not my intention to start something with my post. It was to ask you to give us another try. Your blog is about your opinion and I respect that.
I can say I have never made anyone wait over 2 hours for their dinner. Nor have I ever not dealt with a customers situation when I have been made aware of it. I know I don’t always get it right but I do know I will always Make it right.

By: Les

Les — Sun, 10 Jan 2010 02:41:07 +0000

I don’t think so Ronda. I had the WORST dining experience EVER at your restaurant. Not only did it take over 2 hours for dinner, you ran out of what I ordered. When I finally did get some food, it was cold, prepared incorrectly and had a hair in it. Funny how my complaints seemed to go nowhere. You had a chance to make it right and didn’t- not even an apology. In fact, you KNEW there was a problem and you seemed to specifically avoid me. I won’t ever go back, and I tell everyone I know not to go there. I’ve had bad experiences elsewhere, but nothing like Arnolds. Crap food, crap service, crap establishment.

By: Ronda Androski

Ronda Androski — Tue, 10 Nov 2009 02:23:16 +0000

I would hope all of you would give Arnold’s another try. I have taken over the kitchen and we are staying close to good comfortable food at reasonable prices. Also note if there is something you don’t think is up to a standard you are expecting please let me know and I will make it right. I understand this blog is about doing a review on food and you are trying to make this the best blog you can. I hope you understand I own Arnold’s and everyday I try to make it the best place it can be. Ronda Androski/Proprietor

By: Chris

Chris — Tue, 20 Oct 2009 04:35:18 +0000

Julie, you should give Arnold’s another try. They have done a complete 180 with their menu. I would still recommend the Greek spaghetti though, I have been eating them my whole life and have never been disappointed. Go with what you know.

By: Julie

Julie — Sun, 04 May 2008 07:18:00 +0000

That’s pretty awful, Jackie. I try really hard to support independents, as you can tell– but that said, if a restaurant does business just because they’ve been around for 140 years, and not because the food is edible (that pork was AWFUL), that’s not great either. If they did a killer burger, sandwiches, salads and soup, it would be great. That said, the night we were there, it wasn’t busy at all– so maybe people are getting the idea that the food isn’t fantastic.

As far as chains I do like, I like McCormick and Schmick’s, Rusty Bucket, City Barbecue– they tend to be smaller (Applebee’s? Blech!) and do what they do right.

By: Jackie Danicki

Jackie Danicki — Sun, 04 May 2008 05:07:00 +0000

Sorry, but if a chain nails what they do, they deserve my money more than a business that thinks it is entitled to my custom by mere virtue of being independent. It’s a fiercely competitive marketplace out there, and patronizing sub-standard establishments because they’re locally owned doesn’t do any favors for local *customers* or the businesses themselves, in the long term. “Innovate or die” is a message that doesn’t get through when people are caught up in a feel-good fug of righteous spending. Thus, the likes of Arnold have little reason to improve upon their culinary offering, because people will show up and eat anyway. “Hey, it’s not a chain!” Yes, and it also sucks – thanks to enabling customers.

That said, Arnold’s has a great atmosphere, and part of the huge disappointment with them is that the potential is massive. I mean, it’s not hard to do a good burger. It’s not difficult or expensive to produce a killer French onion soup (indeed, that sort of thing is a kitchen manager’s dream, as it can be partly prepared ahead of time with no adverse effect on the quality of the result). Don’t try to get fancy with provincial ideas of “gourmet” platings and dishes. The really valuable local angle would be to just do straightforward, solid food that people around here love. Maybe someday they’ll get it.

(If this comment wasn’t so long, I’d tell you about the time the manager at Arnold’s scolded Joe Wessels, loudly and nastily, because the waitress messed up his order. I haven’t been back since I saw that dramatic display of customer disservice.)

By: vudutu

vudutu — Sat, 03 May 2008 15:13:00 +0000

Sorry to hear. I don’t get there as much any more but I have never had an issue, I had the Greek pasta fall and it was good, last couple of times I was in for lunch, had a fish sandwich and it was OK.

By: liz

liz — Fri, 02 May 2008 13:50:00 +0000

i agree w/ everyone. arnold’s is a good place to go for drinks but the food generally sucks. i think once i had a good spinach and artichoke dip there, but ordered the same dish a few other times and it was bland and boring. another time i had lunch there and everything on the plate was tan and square… gross.

By: Julie

Julie — Fri, 02 May 2008 13:36:00 +0000

Upon further thought (and some discussion with Terry), I think I’d rather go to a “high end” chain than Arnold’s. If you offered me a free meal at McCormick and Schmicks or a free meal at Arnold’s– I’d take M&S in a heartbeat.

By: 5chw4r7z

5chw4r7z — Fri, 02 May 2008 13:28:00 +0000

I have to agree with you, we ate at Arnolds two years ago and I was a tiny bit upset about the quality and quantity of food vs. how expensive it was. I don’t totally hate chains, they have thier place, that said I’d take a Big&Tasty over Arnolds. I was starting to consider giving it another go, but I’m glad you saved me money.
Thanks Winemedineme! ;-D
Awesome place for a beer though.